FAQ's

Some of the most Frequently Asked Questions we get are listed below. If you do not find the answer below to a question you have, feel free to contact us.

No two jobs are the same. Our operators will get all of the information needed from you to form a correct price for your specific needs.

Pulse House & Office Cleaning is continuously expanding to new locations. Contact us to see if we have a cleaner in your local area.

Nope! All of our professionals undergo checks to ensure we have only the most trustworthy and reliable people on the Pulse team, so you are welcome to discuss this option and leave the keys with us.

At Pulse House & Office cleaning, we use all of our own equipment because we know what products get the best results! However, we understand that some customers do prefer using their own products, so this is definitely an option you can discuss with their cleaner.

Absolutely! You can call our team, or the cleaner you originally booked with to give them a heads up and discuss a later date.

We know that things come up unexpectedly – our cleaners are flexible when it comes to cancelations if it’s at least a day before the service is expected to commence.

Our operators use various products depending on what is necessary. As we know, stains vary from mud, to oil based and everything in between. We strive to be as eco-friendly as possible, and don’t use any harsh or harmful chemicals.

No! At Pulse, we pride ourselves on being as fast and efficient as possible. Our customer service team can answer all of your questions and requirements to set you up with the most compatible cleaner in your area.

Absolutely. Nobody wants to shut their business during trading hours, and we understand if you want to be at home after work during the cleaning process! Our cleaners are flexible to work with a time that suits your lifestyle best.

Pulse are very selective with who they choose to join the team. We understand customer satisfaction. All of our cleaners have the same training, same cleaning kits and same knowledge about the business – so we know everybody involved is on the same page to ensure things run smoothly. Our cleaners will go above and beyond to make sure your requirements are met with zero-hassles.

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